The goal of the project was to optimize internal communication with ZKE employees by enabling the company to communicate with them in a targeted, direct and digital manner.
This was implemented with the mobile intranet incl. employee app “piepZKE” based on PIIPE Workplace. The app raises internal communication and working methods to an innovative level, enabling ZKE and the respective departments to better reach each employee and at the same time improve the exchange among each other, i.e. social communication. It also enables employees* to access important work-related information and processes.
The “piepZKE” employee app makes all this information, tools and services available in a personalized and location-independent manner. Push messages actively inform employees as soon as relevant information is available. The exchange of information in the respective area and between the areas is promoted.
A special feature is that the individuality of the employees is also taken into account in the “piepZKE” app. Although all employees receive the mandatory information that is defined centrally, they can also configure their app according to their own wishes. For example, certain channels and functions can be subscribed to, the language and location version can be customized, and the order of display can be determined individually. In this way, an employee receives the information that is relevant to them.
Employees can access the mobile intranet from their cell phones (via app or mobile browser) just as they can from their PCs, or in group workrooms via the intranet. Whether via browser on the intranet or via app, the information is the same in both cases, but the app differs somewhat in handling and also provides the push information for employees who do not have company email and also do not want to make their private email available (this information is voluntary).
App and intranet were implemented within 3 weeks in a first expansion stage. In a second expansion stage, payrolls, time accounts, etc. can also be conveniently made available with it, so that this information can also be conveniently accessed by employees at any time. Absences such as illness and vacation will then also be requested and approved in just a few clicks. This saves valuable working time for all employees.
The project was commissioned at the end of March 2020 and went straight into implementation. The overall solution consisting of intranet and app was implemented step by step over several expansion stages.